Privacy Policy
Last updated October 6, 2008
HOMEPRODIGY TAKES YOUR PRIVACY
SERIOUSLY. Please read the following to learn more about our privacy policy
(“Privacy Policy”). This Privacy Policy applies to the use of the Sites (as defined
below), including by both consumers and real estate professionals (real estate
professionals including, without limitation, REALTORS® , homebuilders, lenders,
remodelers, home service professionals and other non-consumer service
professionals, are referred to as “Professionals”). Professionals, consumers
and other persons using the Sites are individually and collectively referred to
as “you”, and NexProdigy, Inc. and its subsidiaries and affiliates are referred
to as, "NextProdigy", "HomeProdigy", "we",
"us" and "our". We use the Sites to provide you with
information, resources, tools, products and services specific to the real
estate industry and related markets, and to provide you with information about
us and our advertisers, and our respective products and services.
The NextProdigy family of platforms,
includes, but is not limited to, HomeProdigy.com, its hosted agent websites,
and Mobile Flyer phone application. NextProdigy is committed to
implementing policies and procedures designed to protect your privacy and
security, in addition to providing you with the best possible online
experience. To that end, we want you to understand what kinds of information we
gather about you, how this information is used and safeguarded, and how you can
control its use.
In conjunction with this Privacy Policy,
you should also review our Terms of Use for a complete understanding of the
rules governing our Sites.
Click here for
information on Internet safety and security from the Federal Trade Commission.
This privacy policy covers the following
issues:
What information is collected from me?
Information You
Give Us:
Information collected from you will vary, depending on how you use the Sites
and what information you may choose to provide to us (whether through email or
otherwise). It's possible to browse most sections of the Sites without
submitting any personally identifiable information. Personally identifiable
information (“Personal Information”) means individually identifiable
information about you that we collect online, including but not limited to,
your full name, a user name and password, email address, phone number, physical
address, or, for certain products or services, your social security number, or
financial information, and for certain e-commerce transactions your credit card
information. If you choose to take advantage of some of our products and/or
services, or to access certain of our tools or Site functionality, you may be
asked to provide Personal Information. Certain Professionals may also be
requested to provide your license or MLS ID#. Whenever we ask for Personal
Information, we strive to provide a link to this Privacy Policy to help you
understand how your Personal Information will be used before you decide whether
to disclose it. You can choose not to provide us with Personal Information, but
then you may not be able to fully take advantage of certain features of our
Sites and we may not be able to provide you with certain requested information,
products and/or services.
Automatic
Collection of Information: Like many Web sites on the Internet, we
automatically track certain information about you as you visit and use our
Sites to help us to better understand how the Sites are used and how we can
enhance your overall experience on each Site. This information may include your
computer’s Internet Protocol address, the URLs and Site pages you’ve visited, the
number of times you visit each Site page, what downloads and/or search queries
you have made, how long you spent on particular sections of each Site and on
each Site generally, and your browser type. This automatically gathered data
includes information provided through the use of "cookies" (which is
described in more detail below).
Information from
Cookies:
Cookies are small files that we send to and store on your computer so that we
can recognize it as a unique machine the next time you visit the Sites. You are
always free to decline any cookies we use if your browser permits. Some of our
advertisers and third-party service providers may also utilize their own
cookies. In addition, we and our service providers sometimes use "clear
GIFs" in connection with cookies and other website functions. Clear GIFs
perform administrative functions without detracting from your online
experience. They may be used to perform statistical and administrative tasks
including measuring site and page traffic, verifying advertising avenues and
positioning images on the web. Clear GIFs do not collect Personal Information.
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Information
Sharing Disclosure - How is my information used and shared?
The use of your information depends on
the context in which it is collected. Therefore, pay special attention to the
categories below that relate to the features of the Sites that you wish to
utilize.
Personal Information
We may share the Personal Information we
collect from you only with your consent or under the following circumstances:
User-Requested Services and Information: Certain
products or services on our Sites may seek Personal Information from you, which
may be used in the following ways:
- For products and services provided
by the Sites, the information you submit is used by us to provide the
information, product or service you've requested. We may also share this
information with others, but only to the extent necessary to fulfill your
request or to facilitate your use of their services. In addition, we may
use any registration information that you submit as set forth in the
“Registration Information” section below.
- We may use other companies and
individuals to perform supporting functions for the various tools,
functionality, products and services offered through our Sites on our
behalf. These service providers will not be permitted to use the
information collected from you for any other purpose other than performing
the support functions for NextProdigy.
- For products and services offered
to you jointly by us and a third party, your Personal Information may be
shared with or independently gathered by the third party. In these
situations, NextProdigy will only use your Personal Information as outlined
in this Privacy Policy, but the third party may use the information in
different ways. You can tell when a product or service is offered by a
third party, because a page of the Sites will be "co-branded"
and will display the third party's logo and/or name along with our own, or
you will be linked to the third party's site to complete the transaction.
Please be aware that each company we do business with has its own policies
regarding the use and protection of your information that may differ from
those outlined in this Privacy Policy.
User-Initiated Communication: From time to
time, portions of the Sites may enable you to send email to us or to third
parties and to participate in public bulletin boards and discussion groups. All
postings to public bulletin boards and discussion groups become our property.
Whenever you choose to initiate these kinds of communication with us, or anyone
else, you may be contacted in return. Also, remember that our bulletin boards
and discussion groups are open to the public, and therefore, your postings can
be seen by anyone and are not protected by us or any other entity. Please use
your own discretion when deciding what to post and whom to contact. We reserve
the right, in our sole discretion, to edit or delete inappropriate postings
from our bulletin boards and discussion groups. This reservation of rights
shall not under any circumstances obligate us to conduct such edits or
deletions, nor shall it cause us to be liable for any such edits or deletions.
Referrals: If you
participate in any referral service we may offer:
- Consumers: We use the information
you submit to determine which of our participating professional(s) may be
able to serve your needs. We may then forward your information, which may
include Personal Information, contained on our sign-up form to certain
professional(s), who may then contact you.
- Professionals: You may receive
information from consumers seeking your products or services, including,
without limitation, their Personal Information. Because protecting
consumer privacy is important, we require that you treat data received
from HomeProdigy consumers as if it was still on the Sites and in
accordance with this Privacy Policy. You may only use the information sent
to you via our Sites for the purposes of providing products and/or
services to the consumer. We require that you otherwise not share, use or
transmit this information to or with any third party without the
consumer’s consent.
Protection of rights: We will
release Personal Information if we believe that such action is appropriate to:
(1) comply with legal process, (2) enforce the Terms of Use Agreement for the
applicable Site, or (3) identify, contact or bring legal action against persons
or entities who are or we believe will cause injury to us or a third party, or
(4) otherwise protect the rights, property or personal safety of NextProdigy,
its employees, Site users or others.
Asset transfers: We continue to
develop our business and in doing so might choose to buy or sell other
businesses or assets. Personal Information is generally one of the transferred
assets acquired or transferred in such transactions.
Registration Information: The Personal
Information you provide when you become a registered user or customer of one of
the Sites is used primarily to help us customize your online experience,
increase the convenience of accessing new tools, products and services, and, if
applicable, provide the products and/or services you purchase or request. This
Personal Information may also be shared among the Sites to make your use of the
Sites more convenient by, for example, limiting the number of times you have to
register with us. Your email address serves as a unique identifier in our
record system, and together with your password is designed to prevent
unauthorized access to any information you choose to store on the Sites. The
data you give us about your personal preferences and demographics (e.g., your
age, ZIP code, occupation or the like) may be used to help us offer content,
advertisements, products, and services that we believe will be of interest to
you. In addition, we may share this information, in aggregate form, with our
current and potential advertisers so that they can present advertisements more
effectively. If you forget your password for any registered area of the Sites,
we have an automated password recovery system, which can be accessed by
clicking on the "Forgot Password?" link on the sign-in page.
- Unless you specify that you'd
prefer not to hear from us, we may use the email address you provide at
the time of registration to contact you for promotional or other purposes.
You may have these communications terminated at any time by opting out
through your member profile on the applicable Site, or by clicking on any
“unsubscribe” link contained in a promotional email. Please be aware that
opting out on one of our Sites, does not opt you out from any of our other
Sites. If you would like to request to opt out with respect to all of the
Sites please email privacy@homeprodigy.com
with your requests.
- Professionals. Personal Information
provided to us from your trade association is not shared with third
parties, unless you authorize it directly. We may offer a newsletter to
keep you abreast of the products and services on the Sites or other
professional products and services. Information such as your license
number or personal financial information will not be shared with third
parties except to complete a transaction or as provided in the paragraphs
above. Additionally, information provided by you for the purposes of
offering your products and services to others via one or more of the Sites
will be shared with others, including consumers accessing one or more of
the Sites. To the extent such information is necessary to offer such
products and services it will be posted on the applicable Site(s). This
may include, without limitation, your full name, email address, license
number, state of license, address, phone number, graphic images and any
other data intended to help consumers identify or contact you and for your
products and services.
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Non-personal Information
Automatically Gathered Information: Information
that is automatically gathered, including through the use of cookies, may be
shared among the Sites and in aggregate form with other third parties,
including listing providers, and advertisers, so that we may better understand
how the Sites are used and to enhance your overall experience on the Sites.
When such data is aggregated, all Personal Information is eliminated.
Children’s Privacy: Our Sites are
general audience Web sites. If you are under the age of 13 you should not
register or provide information on our Sites. We do not collect Personal
Information from any person we actually know is a child under the age of 13. If
you have knowledge that a child under the age of 13 has submitted Personal
Information to us, please email privacy@homeprodigy.com.
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How can I access
and change my information?
To view, edit or delete the Personal Information
you submitted on the Sites during registration, the purchase of a product or
service, or elsewhere as described above:
- Consumers: Follow the instructions
found in the "My Profile" or "Edit Your Profile" area
of the Site(s) where you registered or submitted Personal Information. If
you would like us to no longer use or share with our affiliates, partners
or other service providers, your Personal Information we may gather from
you to market information to you, please send a request to privacy@homeprodigy.com.
- Professionals: You may edit your
information by returning to the area of the Site where you registered and
modifying the information there, or by contacting us directly (click here to contact us). By contacting
Customer Care to make such changes, you expressly authorize Customer Care
to access your data for the purposes of completing your requested edits,
modifications and/or deletions.
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How is my information protected?
Whenever Personal Information about you
is stored on our computers, that information is password-protected from
unauthorized access or use. In addition, this information is kept on servers that
are located behind a firewall. Since your financial information and certain
other Personal Information (i.e., your social security number) is especially
sensitive, we take special care to keep it secure. We will only electronically
transmit or ask for this information over secure Internet connections using SSL
(Secure Sockets Layer) encryption, the currently accepted standard for online
security, and security keys. In addition, we require password authentication
from any third parties you have authorized to receive this information.
Finally, to the extent that we may ask for your social security number, credit
card number or financial information, these will be stored on secure designated
servers where access is limited to individuals in departments charged with
using such information only in connection with processing your orders for
products and services purchased; provided, however, that those orders processed
by our partners, marketing allies and service providers that provide the
service or product requested may store such information on their servers which
are governed by such third party’s privacy policy and security procedures.
Of course, we appreciate your help in
safeguarding the integrity of your own and others' privacy. We hope you'll use common
sense whenever you disclose Personal Information over the Internet. Just as
importantly, we encourage you to let us know immediately if you suspect that
the information you share with us is being used in any way contrary to this
Privacy Policy. Finally, unfortunately no data transmission over the Internet
or the storage of information on servers can be guaranteed to be 100% secure
and while we strive to protect your personal information, as described herein,
we cannot guarantee or warrant its complete security. To contact us, please
send an email to: privacy@homeprodigy.com.
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Scope of This Privacy
Policy: Outside Links
Be aware that our Sites link to other
Web sites that may collect personally identifiable information about you. This
Privacy Policy only applies to the Sites, and we are not responsible for the
privacy practices or the content for any linked Web sites. You should refer to
the privacy policies and statements of other Web sites or contact the
respective Webmasters of those Web sites to obtain information regarding their
information collection, use and disclosure policies.
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Effective Date and Modifications
This Privacy Policy is effective as of
the date first written above and may be updated and modified from time to time
by us in our sole discretion. If we choose to update or modify this Privacy
Policy, such updated or modified policy shall become effective five (5)
business days after its posting on the applicable Site(s). Accordingly, we
encourage you to periodically review this Privacy Policy and the Sites in order
to keep apprised of our current privacy practices. If you do not agree to any
provision of this Privacy Policy, or any update or modification thereto, please
do not use the Sites.
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Contacting Us
If you have concerns about this Privacy
Policy or our privacy practices in general, contact us at:
Address:
HomeProdigy
14902 Preston Road
Suite 404-928
Dallas, Texas 75254
Email: privacy@homeprodigy.com
Phone: (972) 934-3022
